These Terms and Conditions outline the rules and guidelines for using the Cosmetic Direct website. By accessing or using our site, you agree to comply with all terms stated here. If you do not agree, please discontinue use of the website immediately.

Definitions

In this document:

  • “You”, “Your”, “Customer” refers to the individual accessing our website.
  • “We”, “Us”, “Our”, “Cosmetic Direct” refers to the company.
  • “Parties” refers to both you and the company together.

All terms relate to the offer, acceptance, and payment necessary to provide products and services in accordance with UK law.

Third-Party Marketplace Authorisation

Cosmetic Direct is an authorised and verified wholesaler. While our invoices are accepted by major platforms such as eBay and other marketplaces, we cannot guarantee that any platform will approve your request to sell certain brands.

Approval to sell on Amazon, eBay, or any other marketplace is entirely at the discretion of that platform.

  • We can provide invoices and relevant documentation you may need.
  • Approval is not guaranteed and often depends on seller performance history, application details, and internal marketplace decisions beyond our control.
  • If a marketplace rejects your invoice or restricts a brand, this does not qualify you for a refund or return.

All sales are final. No returns or refunds will be accepted based on marketplace gating, rejection, or ungating issues.

Export Orders

Customers importing goods outside the UK are responsible for ensuring they meet all local customs rules and import requirements for their destination country.

Cookies

By using our website, you consent to our use of cookies in line with our Privacy Policy. Cookies help improve user experience and enable certain site features. Some affiliate partners may also use cookies.

Intellectual Property and Website License

Unless otherwise stated, all content on Cosmetic Direct, including text, graphics, images, and layout, is owned by Cosmetic Direct or our licensors.

You may:

  • View pages for personal use
  • Print pages for personal use

You may not:

  • Republish content
  • Sell or rent website content
  • Copy or reproduce any material for commercial purposes
  • Redistribute our content without explicit permission

Product Descriptions and Images

We make every effort to ensure product descriptions and images are accurate.
However:

  • Minor colour variations may occur due to screen settings and device displays.
  • We cannot guarantee that what you see on your device is an exact representation of the physical product.

Product images can be enlarged for clarity on the product page. We regularly review and update descriptions and images to keep them accurate.

User Comments and Content

Some areas of the site may allow users to post comments or content.

  • Cosmetic Direct does not pre-screen comments and is not responsible for user-generated material.
  • Comments reflect the views of the individual posting them.
  • We reserve the right to remove any comment deemed inappropriate, offensive, or in violation of these Terms.

By posting comments, you confirm that:

  • You have permission to post the content.
  • Your comments do not violate any intellectual property rights.
  • Your comments do not contain offensive, defamatory, or unlawful content.
  • Your comments are not promotional spam.

You grant Cosmetic Direct a non-exclusive, royalty-free licence to use, edit, and publish your comments across any medium.

Product Security and Payment Protection

  • All orders are shipped using reputable courier services such as Royal Mail, DHL, DPD, or UPS.
  • Orders require a signature upon delivery.
  • Tracking details will be emailed to all customers (guest or registered).

Your data is securely transmitted using 256-bit SSL encryption.
Payments are processed securely through PayPal and Stripe.

Iframes

You may not embed our website into another website or use framing techniques without prior written permission from Cosmetic Direct.

Our Rights

Cosmetic Direct reserves the right to:

  • Request the removal of any links to our website at any time.
  • Modify these Terms and Conditions whenever necessary.

By continuing to use our website, you agree to any updated terms.

Links and External Content

If you find any link on our website questionable, you may contact us.
We may review requests, but we are not obligated to remove any link.

We are not responsible for the content that appears on websites linking to us or using our material without permission. You agree to indemnify us against any claims arising from such misuse.

Copyright

All brand logos, trademarks, and product names belong to their respective owners.

Customs and Shipping Issues

If customs authorities hold, return, or dispose of goods:

  • Cosmetic Direct is not liable for losses, delays, or costs incurred.
  • Any return to us due to customs issues is subject to a 20% restocking fee, excluding shipping or additional charges.
  • Claims for loss or damage must be raised directly with the courier.

We rely on the shipping information you provide. Any special instructions or courier preferences must be communicated before dispatch.

Contact Us

If you have questions regarding these Terms and Conditions or any aspect of our service, please contact us:

Email: mylaw@online.com